Information We Collect
CoinJournal may collect account details, contact information, transaction records you enter, receipt images or receipt metadata you save, app preferences, support messages, and basic device or diagnostic data needed to keep the service reliable.
How We Use Information
We use information to provide budgeting, ledger, receipt, split bill, and insight features; maintain account access; respond to support requests; improve app stability; prevent misuse; and comply with applicable legal obligations.
Financial Data
CoinJournal is a personal tracking tool. Information you enter is used to show your own records and summaries. We do not sell your personal financial data.
Receipt Images
If you save receipt images, they may contain merchant names, dates, amounts, and purchased items. You should avoid uploading documents that contain sensitive information unrelated to your budgeting needs.
Sharing
We may share information with service providers who help us operate the app, process support requests, host data, analyze crashes, or protect security. We may also disclose information if required by law or to protect users, rights, and service integrity.
Retention
We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or anonymize it where practical.
Account Deletion
You may request deletion of your CoinJournal account by contacting us at service@coin-nest.com or +628973252840. After we verify ownership, we will delete or anonymize account information unless we must keep certain records for legal, security, or legitimate business reasons.
Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Children
CoinJournal is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.
International Use
If you use CoinJournal outside your home country, your information may be processed in locations with different data protection laws. We handle information according to this policy and applicable law.
Changes
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify users or update the effective date.
Contact
For privacy questions or account deletion requests, contact CoinJournal at service@coin-nest.com or +628973252840.